Our Commitment

Our guarantee

Should you be unhappy with the service provided by our vending machine company, we encourage you to let us know. Ensuring your satisfaction is our utmost concern, and we are committed to the happiness of all our customers. At Avending Angels, delivering outstanding customer service is our mission, and we aim to earn your lifelong patronage. We provide a customer service form for our vending machine host partners and a refund form for patrons who have encountered problems with our products or machines. Your input is valuable to us, and we aspire to fully meet your expectations with our services.

Customer service

We are here to help...

At Avending Angels, we prioritize providing exceptional customer service that distinguishes us from our competitors. Our goal is to ensure that every customer's needs are met with the utmost attention and care. We are dedicated to going above and beyond to make sure that you are completely satisfied with our services. Please do not hesitate to reach out to us with any questions or concerns, as we are here to assist you in any way possible. Your satisfaction is our top priority, and we are committed to making sure that you have the best experience with our company. Let us know how we can help, and we will be more than happy to provide you with the support and assistance you need.

If you encounter any issues, please fill out our customer service form. However, for urgent matters like maintenance, service, or billing problems, please contact us at 904-942-9218.

Vending Angels is committed to providing a 100% satisfaction guarantee for all of our customers. If for any reason you are not completely satisfied with our machines or service, we urge you to give us the chance to rectify the situation. If we are unable to resolve any concerns, you have the option to terminate our service at any time. Our goal is to have happy customers, not dissatisfied ones, so please allow us the opportunity to ensure that your experience with us is the best it can be.

Our customer service is what makes the difference...

If we don't take care of our customers, somebody else will. We want you to be our customers for life.

Refunds

REFUNDS

Should you receive defective, damaged, or incorrect products, or if our machine failed to deliver your product, kindly fill out the adjacent form. For purchases made using a credit or debit card, or through I-Pay or Google-Pay, we are able to process a refund directly to your account. The credit should appear within 24 hours.

If you used cash to purchase the option, indicate this on the Refund Form, and we will return it to your site approved person. Typically, this takes 48-72 hours, however we do honor all requests.